Focusing on Worst Practices

The always enlightening Umair Haque has a great HBR article on focusing on worst practices. Some good ideas. I notice how companies like Zappos (and even Google) avoid this by internalizing some of these ideas intuitively.

  1. Ask your critics
  2. Spend a day in the trenches
  3. Examine your past
  4. Diet on your own dogfood

Really like it. Can think of a number of places I’ve worked at that would do well to take the advice on a strategy day or day out (and myself for that matter in reflection and repose.).