Summary
I build tech products, teams, and companies. Mission-critical product, platform engineering, and machine learning in fintech, travel, gaming, cybersecurity, and political campaigning.
- CTO for a leading APAC cybersecurity startup
- Global VP Data for world’s 3rd largest food delivery company
- MD for $10M USD/a venture builder acquired by Dell
- VP Data of $5B USD SE Asian travel unicorn
- Global IT Director for world’s largest human rights organization
Experience
CTO and VP Product
Blackpanda · Singapore/Hong Kong · Apr 2023 - present
One of Asia’s leading cybersecurity, incident response, and cyberinsurance startups, building security capabilities for SMEs across APAC. Team launched 4 new products in DFIR (Digital Forensics and Incident Response), Attack Surface Management, and Cyberinsurance to keep APAC companies safer online while meeting their compliance, business continuity, and regulatory requirements.
Global VP Data
Delivery Hero · Berlin/Singapore · Oct 2020 - Dec 2022
World’s 3rd largest food delivery company: €30B+ annually, 74 countries, 4 continents, and 6M+ daily orders. Owns Foodpanda, Woowa, Glovo, and Talabat etc. Minted remote, 3-continent global Data function consolidating platforms, data science, machine learning, and analytics over COVID.
- Led global Data Platforms (Mesh, streaming Bus, CDP, Feature Store), DWH and BI, Experimentation, Product Analytics, Incentive Fraud, Customer Science, Marketing Technology, and Machine Learning platforms and services.
- Launched Fraud in APAC: improved profitability of customers, stopping €40M+ of abuse in 1st 9 months. Team was able to quantify the size and trend of the incentives fraud problem and trends with a 90% statistical certainty
- Doubled impact, number, and complexity of Product experiments run by organization internationally through overhaul and enhancement of global Experiments platform
VP Data
Traveloka · Singapore/Jakarta · Oct 2017 - Jun 2020
SE Asia’s travel unicorn: 10M+ monthly customers, 8 countries, 17 businesses. Led Data Platforms, Data Science, Machine Learning, Economics, Marketing Science, DWH, BI, and Analytics. Built new data products and capabilities to make better decisions faster, create competitive advantage, and drive evidence-based decision-making.
- Hired leadership bench and grew team from 57 ⇒ 125+ in tight talent market
- 0 ⇒ 23 production ML models in 1st 10 months, 44M+ USD in GMV and cost optimizations across travel, fintech, customer service, and marketing
- Reduced double-digit fraud rates in credit product to 1% in 3 months, adding $16M USD to bottom line
- Rebuilt Experimentation platform and function, powering data-driven product management and marketing impact
- Reduced 64% of data quality issues and moved company moving to real-time ingestion and data checking to support ML functions and targets
- Built core data platform and feature store to power main platform ML-based recommendations, personalization, and pricing
Managing Director, APAC
Pivotal Labs APAC (Neo Innovation) · Singapore · Sep 2013 - Jun 2017
Neo was Pivotal Labs APAC’s lauded venture builder practice acquired by Dell in Feb 2016. Led pre-acquisition turnaround: $10M+ USD in ARR with industry leading margins and utilization rates in under 2 years of coming onboard.
- Built Singtel’s big mobile data analytics business DataSpark and stood up Samsung SE Asia’s Data Science and Analytics capabilities
- Teams built and launched successfully-exited startups PIE (Google), Luxola (LVMH), and Viki (Rakutan)
- Scaled $2B/day settlement system for Bank of America/Merrill Lynch, Houseparty video app backend, and the Ministry of Manpower Workpass system
Director of Information Technology
Amnesty International - International Secretariat · London · Oct 2006 - Oct 2009
AI is the world’s largest human rights NGO. Awarded Nobel Peace Prize. 7M+ members and 74 offices worldwide. Led global technology and acted as CTO overseeing global Software Engineering, DevOps, Org IT, NetOps, and Field and Secretariat Support.
- Delivered the award-winning technical and product re-design of amnesty.org flagship site
- Introduced agile development and devops methodologies, rocketing software development project delivery and success rates to over 90%
- Pioneered new digital rapid response campaigning approaches vastly improving win rates on global human rights campaigns
Directeur Technique
Michel Dyens & Co · Paris/New York · Apr 1999 - Dec 2002
France’s 5th largest private M&A bank. Headed tech for bank and ran its Venture Capital incubator.
- Interim CTO on 5 incubated startups including successfully exited F1 Live (ESPN) and directpanel.fr (Ipsos-Reid)
- Increased M&A deal throughput 58% and revenues 23% via algorithmic matching system
- Managing Director
- , Wakatara Heavy Industries · Sydney/Hong Kong · 2010-2013
- Director of Online Campaigning and IT
- , GetUp! · Sydney · 2009-2011
- Director of Analytics and BI
- , Lancashire Finance · Vancouver · 2003-2006
Technologies
| Lang | Level | Frameworks |
|---|---|---|
| Go | ■■■■□ | Fiber, Echo, Gin, gorm, GoMLX |
| Python | ■■■■□ | FastAPI, Airflow, Prefect. Heavy data, fin, and sci use. |
| Ruby | ■■■□□ | Rails, Sinatra, Padrino, some Hanami |
| Typescript | ■■■□□ | Nest, Node, Prisma, TypeORM, Express, Next, React, Vue |
- Backend engineer and full stack data scientist with GCP and AWS experience
- DevOps with Docker, Kubernetes (K8s), CI/CD on AWS, GCP, and on-prem
- Microservices, serverless, and monolithic architecture experience and scaling
- Data mesh, data lake, pipelines, and DWH architectures — batch + streaming
Volunteer Experience
Institute for Astronomy · University of Hawaii · 2023-present
Architected and built NASA-commissioned system for consolidating worldwide comet scientific data.
Amphibian Ark International · Australia/USA · 2013-2023
Built global management system for amphibian species’ survival and reintroduction programs.
DataKind · Singapore · 2014-2016
Co-founded DataKind global hub in SG. Director of Operations.
Education
MSc Information Technology, University of Liverpool, 2003
BA Honours Economics and Political Science, Western University, 1992
Languages
English native, French advanced, Spanish proficient, Indonesian intermediate, Italian beginner